Lindsay shares insight on fractional and flexible working

This blog was written two years ago and is even more true today. More of us are working remotely and flexibly, balancing our work and home lives in ways we couldn't have imagined then.

In December 2019 Lindsay was a new mum and only one month into her job with Fluid. These days the BA team is five strong and Lindsay is an established member of the Fluid family. 

Lindsay developed her BA expertise in a variety of industries from logistics to customer management, gaining experience in flexible working as a consultant.

She said: “Other companies may pay lip service to ‘flexible working’ but in practice it isn’t. They expect five days’ worth of work in three or four.”

Because flexible working comes in many forms, from working from home to flexi-time hours and compressed hours, there can be a lack of consensus around boundaries and respect.

Three years ago, Lindsay switched out spreadsheets for tiny feet, becoming a mum for the first time. With such a life change she was motivated to gain control of her work-life balance. Returning to the workplace, she sought after transparency around the flexible working conversation.

That's when Lindsay met Fluid directors Jonty Abbott and Gareth Murphy.

She said: “Although I was considering taking on a contract with another company at the time, my mind was changed after having a chat with Jonty and Gareth. They support flexibility and allow me to work on various projects at any one time.”

Since then, Lindsay has become an integral member of the company and found a system that works for her as facilitated by Fluid’s ‘fractional’ working approach. 

But what is fractional working exactly? And does it work?

The fractional model has its origins in the worlds of finance and academia, but it continues to be adopted by SMEs in a variety of sectors. Schedules are set to the same hours or days a week and employers are bound by contracts in paying fractional employees for their defined work hours on payday.

What sets fractional working apart from part-time employment is it involves highly skilled workers and people in technical positions. In the case of Fluid, expert consultants are providing their services on several IT and digital projects and working for multiple clients simultaneously. This tends not to be project-based and represents a more ongoing provision of services to the client.

Lindsay said: “At the moment I’m getting the best of both worlds. I spend over half the week with my son but I also get to be the old Lindsay three days a week. I look forward to coming into work. There’s no guilt around spending too much time at home and not enough at work and vice versa.”

Built into the Fluid business model, this is a company-wide system which focuses on delivering value to the client. From client sites, to head office and remote working, each member of the team can work with multiple clients in one week, providing their services ‘fractionally’ to customers.

Structures like flexible working also place control back into the hands of the employee, giving them more agency. It supports workplace equality and the important role of caregiving. Running their own agendas, beyond childcare flexible working is transformative for wellbeing and productivity.

“I know that at Fluid should something happen and I need to leave early that for example, that would be fine I’ll just make my hours up another time. Other places I have worked seldom allow for this. The way Fluid values and trusts employees without that pressure to work all hours incentivises you to work harder.”

Nowadays, on average UK workers stay in any given job for two to four years. Retention is seen when staff feel valued and are offered the opportunity to take control of their work-life balance. There is a high demand for flexible work and a huge pool of potential talent seeking it. Making it clear that flexible working is on offer when advertising vacancies is a win-win scenario. Flexible hiring will continue to prove as an advantage for Fluid in taking on the best talent regardless of circumstantial barriers to 9-5 full-time working structures. 

Lindsay Cahill

Senior Business Analyst

Wellbeing is a big part of Fluid's collective success