Putting the Relationship into 'Customer Relationship Management'
Many people think that CRMs help mostly with new customer acquisition, sales and marketing. However CRMs are fundamentally about relationships.
The new case management solution is seen as a key enabler for Customade's new strategy customer service focus
Many people think that CRMs help mostly with new customer acquisition, sales and marketing. However CRMs are fundamentally about relationships.
A guide to what a CRM is and does, the benefits it can bring and the signs your business might need one to improve the customer experience
Whitby Seafoods builds a solid IT support structure and transitions to cloud - so their people can get on with the important stuff, making delicious...